Get in Touch

We're here to answer questions about our collections, provide sizing guidance, or schedule showroom appointments.

Visit Our Showroom

Our Kensington showroom operates by appointment, allowing us to provide focused attention to each visitor. You'll have time to examine fabrics, try different sizes, and discuss your wardrobe needs without distraction.

Address

Forward Motion
27 Kensington Gardens
London, W2 4BQ
United Kingdom

Opening Hours

Monday – Friday: 10:00 – 18:00
Saturday: 11:00 – 17:00
Sunday: Closed

Appointments recommended. Walk-ins accommodated when possible.

Email Enquiries

For questions about products, sizing, orders, or general enquiries, reach us by email. We typically respond within one business day.

Finding Our Showroom

By Underground

Queensway Station (Central Line) sits approximately 400 metres from our location. Exit onto Queensway, head north towards Bayswater Road, then turn right into Kensington Gardens Square. We're located on the eastern side.

Bayswater Station (Circle and District Lines) provides an alternative, roughly 500 metres away. Exit onto Queensway and follow the same directions.

By Bus

Multiple bus routes serve the area. Routes 23, 27, 70, and 94 stop along Bayswater Road. Disembark at Queensway or Bayswater Road stops and walk approximately 300 metres to our showroom.

By Car

Limited street parking exists in the vicinity, subject to Westminster parking restrictions. We recommend using public transport where possible. The nearest car park operates at Whiteleys Shopping Centre on Queensway, approximately 600 metres from our location.

Accessibility

Our showroom is located on the ground floor with step-free access from street level. The space accommodates wheelchair users comfortably. Please inform us of any specific accessibility requirements when booking your appointment.

What to Expect

Your showroom visit offers a different experience from traditional retail. Here's what we've designed.

Focused Attention

Appointments ensure you receive undivided attention from our team. We discuss your style preferences, wardrobe needs, and any specific requirements before showing relevant pieces.

Fabric Examination

Handle fabrics directly, compare weights and textures, and understand the differences between materials. We explain fabric characteristics, care requirements, and expected longevity.

Proper Fitting

Try items in multiple sizes to determine optimal fit. Our team provides honest feedback about how garments sit and can discuss alteration possibilities for near-perfect fits.

Wardrobe Consultation

If desired, we offer guidance on building cohesive wardrobes. We suggest combinations, discuss versatility, and help prioritise purchases based on your lifestyle and existing clothing.

No Pressure Environment

We don't work on commission or push sales. Visit to learn, examine quality, or simply explore options. Purchase decisions remain entirely yours without pressure or artificial urgency.

Technical Information

Ask detailed questions about construction methods, fabric sourcing, manufacturing partners, or care techniques. Our team provides transparent answers about every aspect of our products.

Contact Questions

We aim to respond to all enquiries within one business day. During busy periods, responses may take slightly longer, but we prioritise timely communication. Complex questions requiring research or consultation may need additional time for comprehensive answers.

Subject to availability, we accommodate same-day appointments when possible. Contact us by email or visit during opening hours to check availability. Booking in advance ensures your preferred time slot.

Yes, we provide video consultations for customers unable to visit in person. We can show items on camera, discuss fabrics, answer sizing questions, and provide styling guidance remotely. Email us to arrange a suitable time.

Absolutely. Contact us with the specific item and size you're considering, and we'll provide comprehensive measurements. This helps ensure proper fit, particularly for customers shopping remotely.

Our team monitors email enquiries during business hours, Monday through Friday, 09:00 to 18:00. Weekend emails receive responses on the following business day. Urgent matters should be clearly marked in the subject line.